• The IT Support Technician provides technical guidance, support, trouble shooting and issue resolution to plant team members with regards to IT infrastructure.  Responsibilities include but are not limited to analysis, selection and modification of enterprise systems, application software, installation of network hardware and software, and database management to ensure IT service provision is uninterrupted.

Key Responsibilities and End Results: (Essential responsibilities include but are not limited to the following):

• Active Directory Administration.
• Business Systems Support.
• Anti-Virus administration and management.
• Basic TCP/IP Troubleshooting.
• Server backup, administration and maintenance.
• Desktop support.
• Support phone system.
• Administration of security system (Site Access and T&A).
• Provide I.T. software/hardware troubleshooting and day-to-day support for both the office and production I.T. environments.
• Perform I.T. equipment and software installations and upgrades.
• Maintain accurate and up to date I.T. maintenance documentation/procedures.
• Liaise with Europe and Corporate I.T. and other JABIL I.T. departments.
• Support all company safety and quality programs and initiatives.
• Ensure ongoing compliance with GMP in all practices, recording of events and processes.
• Ensure compliance with all learnings from all GMP training events.
• Other responsibilities may be assigned from time to time as needed, based on the evolution of the company and the requirements of the department/position.

Job Specifications:  The minimum education and experience required to perform this job competently.   

• Pursuing Cert/Diploma qualification in a relevant I.T. or similar discipline.
• Strong knowledge of modern PC/Server Hardware and Software.
• Experience supporting both office and manufacturing I.T. environments would be an advantage.

Skills/Attributes:

• Proactively stay abreast of current I.T. trends.
• Systematic troubleshooting skills.
• Good organisation skills (time management, prioritisation, planning).
• Have excellent oral and written communication skills.
• Be able to work well in a team environment.

BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact your local police department. Any scam job listings should be reported to whatever website it was posted in.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, or any other characteristic protected by law.

Accommodation Statement

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.