Location/Division Specific Information: Mt. Pleasant, WI

How will you make an impact?

The Data Center Inventory & Warranty Operations Specialist is responsible for onsite spare parts receiving, material put away, storage cage control, customer ticket support, technician material handoff, defective material processing, and outbound shipping coordination within a data center environment.

This role maintains accurate inventory records in SAP and supporting systems, supports part availability and retrieval during working hours, and ensures defective parts are inspected, documented, packaged, shipped, and tracked through the required handoff process.

What will you do?

• Receive inbound shipments of material at the data center and verify condition, quantity, and shipment details.

Unbox material and put away all parts in the designated storage cage or assigned cage location.

Update SAP with inbound material receipts and applicable inventory transactions.

Manage customer tickets during working hours, including part requests, status updates, and fulfillment coordination.

Retrieve, stage, and hand off material to technicians as needed.

Update and track all applicable transactions in SAP, ServiceNow, inventory control tools, RFID / barcode systems, or related tracking files. Inspect defective material returned by technicians and validate part condition, part number, and applicable serial number information.

Update the system and RFI tag with defective part information, including serial number when applicable.

Prepare defective or return material for shipping by boxing, taping, placing on pallet, and printing / applying shipping labels.

Hand off prepared shipment to the courier or carrier.

Pass tracking information to the Austin Inventory Specialist so SAP, RMA, RTV, and shipment tracking activities can be completed.

How will you get here?

Education:

• High school diploma or GED required; associate degree in supply chain, logistics, operations, information technology, or related field preferred.

Experience:

• Experience in inventory control, warehouse operations, logistics, data center operations, hardware support, or service operations preferred.

• Working knowledge of receiving, put away, inventory tracking, shipping preparation, and courier handoff processes.

• Experience with SAP, ServiceNow, inventory tracking tools, barcode tools, RFID systems, or similar systems preferred.

• Ability to follow work instructions and maintain accurate transaction records.

• Ability to work onsite during assigned business hours and support customer ticket activity.

Preferred Qualifications:
• A good materials and manufacturing process knowledge.
• Be computer literate.
• Good knowledge of SAP.
• A high attention to detail.
• Or an equivalent combination of education, training or experience

WORKING CONDITIONS

• Regular business hours. Some additional hours may be required.

What Can Jabil Offer You?

Along with growth, stability, and the opportunity to be challenged, Jabil offers a competitive benefits package that includes:

• Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options

• 401K Match

• Employee Stock Purchase Plan

• Paid Time Off

• Tuition Reimbursement

• Life, AD&D, and Disability Insurance

• Commuter Benefits

• Employee Assistance Program

• Pet Insurance

• Adoption Assistance

• Annual Merit Increases

• Community Volunteer Opportunities

The hourly pay range for this role is $17.12 - $30.82. Job-related, non-discriminatory factors used to determine the actual offered rate include qualifications and experience, geographic location, education, external market data, and consideration of internal equity.

As part of the total rewards package, Jabil offers benefits to enhance your health, wealth, and resilient self. These include medical, dental, and vision insurance plans; paid time off accruing at a rate of 3.07 hours during your first year of employment; 4 weeks of paid parental leave; in 2027, 11 company-paid holidays (9 fixed holidays and 2 optional floating holidays), subject to change yearly; 401(k) retirement plan; and employee stock purchase plan.

Jabil may use artificial intelligence (“AI”) in connection with various aspects of its recruitment and hiring functions. If and when AI is used, Jabil ensures that its use of AI would not have the effect of subjecting employees to discrimination on the basis of protected classes.

BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (www.ic3.gov), the Federal Trade Commission identity theft hotline (www.identitytheft.gov) and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, or any other characteristic protected by law.

Accommodation Statement

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.