Jabil is a product solutions company providing comprehensive design, manufacturing, supply chain, and product management services. Operating from over 100 facilities in 29 countries, Jabil delivers innovative, integrated, and tailored solutions to customers across a broad range of industries and end-markets, such as automotive, consumer lifestyle and wearable tech, defense and aerospace, connected home and building, industrial and energy, enterprise and infrastructure, healthcare, mobility, packaging and printing.

How will you make an impact?

• As a Site Reliability Technical Lead, within Jabil’s Cloud Test Software Development team, you will directly contribute to the daily operations and ongoing development of our Cloud Test Platform Infrastructure deployed across multiple global production facilities.

• You will provide a first-line response to production issues, including outages, end-user performance concerns, change management, and monitoring, while driving continuous improvement of production test infrastructure and applications.

• As the Site Reliability Technical Lead, you will also ensure site software and hardware remain current to maintain high availability and lead cross-training initiatives to strengthen team capability, knowledge sharing, and operational resilience.

What will you do?

• Sustaining support and maintenance for the manufacturing server (L10) and rack (L11-L12) level test software and infrastructure deployed at our production facilities.

• Support the site’s manufacturing server (L10) and rack (L11-L12) current test infrastructure as well as future expansions planning, deployments, and assembly.

• Maintain manufacturing server (L10) and rack (L11-L12) test infrastructure documentation of installations, upgrades, management.

• Communicate manufacturing test infrastructure improvements and provide leadership with combined reporting on site performance, uptime risks, and reliability trends.

• Support manufacturing test incident response, analysis, and corrective actions for the site operations.

• Participate in closed loop analysis/responses to factory test failures.

• Perform scheduled preventive maintenance on the test infrastructure, including MDF, IDF, and SUT TORs.

• Administer, upgrade, maintain, and continuously improve the enterprise monitoring platform to ensure initiative-taking alerting, system visibility, and high availability of factory IT/OT and production-critical systems.

Management & Supervisory Responsibilities

• Reports to Management

• Mentor and cross train Site Reliability Technicians

How will you get here? 

• Experience in the following programming/scripting languages:

  • Python

  • Java,

  • BASH

  • C, C++, experience a plus

• Understanding of Linux fundamentals:

  • Ubuntu

• Familiarity with hardware and API solutions for controlling, managing, and stressing L10 devices (servers, network, and storage SSDs, NVMe):

  • IPMI

  • Redfish,

  • mprime,

  • FIO,

  • Linpack,

  • ptugen,

  • memtester

• Familiarity in the creation and configuration (DHCP, PXE boot, nginx) of Virtual Machines (VMs) using VMWare is a plus.

• Experience with leading edge networking systems, hardware, software, and protocols including but not limited to enterprise ethernet datacenter switching/routing L1, L2, and L3 (BGP, DHCP Relay, ECMP). Arista CloudVision is a plus.

• Experience with networking systems, hardware, software, and protocols including but not limited to enterprise ethernet datacenter switching/routing (L1 – L3).

• Demonstrated ability to lead communication of manufacturing test infrastructure improvements and deliver consolidated, executive-level reporting on site performance, uptime risks, reliability trends, and mitigation strategies.

Education:

• Bachelor’s degree in electrical, Computer Engineering, Computer Science, or related field.

Experience:

• 1-3 years of software engineering and/or IT operations and infrastructure experience.

• Excellent verbal and written communication skills.

• Experience working in multi-site and multi-cultural environments.

• Domestic and/or international travel, up to 10%, may be needed.

What Can Jabil Offer You?

Along with growth, stability, and the opportunity to be challenged, Jabil offers a competitive benefits package that includes:

• Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options

• 401K Match

• Employee Stock Purchase Plan

• Paid Time Off

• Tuition Reimbursement

• Life, AD&D, and Disability Insurance

• Commuter Benefits

• Employee Assistance Program

• Pet Insurance

• Adoption Assistance

• Annual Merit Increases

• Community Volunteer Opportunities

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, or any other characteristic protected by law.

BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (www.ic3.gov), the Federal Trade Commission identity theft hotline (www.identitytheft.gov) and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.

Accommodation Statement

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.