This role will be based in our new plant in Nhon Trach, Dong Nai, Vietnam.

Job Summary:

The IT Supervisor at Jabil, Inc. will lead and manage a team of IT professionals, ensuring the efficient and reliable operation of IT systems and infrastructure to support business objectives. This role involves overseeing day-to-day IT support, project implementation, and maintaining high standards of service delivery.

Job Responsibilities:

* Supervise and mentor a team of IT technicians and specialists, including performance management, training, and scheduling.
* Oversee the deployment, maintenance, and troubleshooting of hardware, software, and network systems across Jabil facilities.
* Manage IT service desk operations, ensuring timely resolution of technical issues and user support requests.
* Participate in the planning, execution, and completion of IT projects, including system upgrades, migrations, and new technology implementations.
* Ensure compliance with Jabil's IT policies, procedures, and security standards.
* Monitor system performance and proactively identify areas for improvement and optimization.
* Collaborate with other departments to understand IT needs and provide effective technological solutions.
* Manage IT inventory, procurement, and asset tracking.
* Prepare and present reports on IT performance, project status, and resource utilization.
* Stay current with industry trends and emerging technologies to recommend innovative solutions.

Job Qualifications:**

* Bachelor's degree in Information Technology, Computer Science, or a related field.
* 5+ years of experience in IT support or systems administration, with at least 2 years in a supervisory or leadership role.

* Proficiency in Mandarin speaking skills would be preferred.

* Maintain, support and develop enterprise applications.
* Proven experience with Windows Server environments, Active Directory, network infrastructure (routers, switches, firewalls), and virtualization technologies.
* Strong understanding of IT security principles and best practices.
* Excellent problem-solving, analytical, and organizational skills.
* Effective communication and interpersonal skills, with the ability to lead and motivate a team.
* Ability to manage multiple priorities and projects simultaneously in a fast-paced manufacturing environment.
* Relevant IT certifications (e.g., CompTIA A+, Network+, Security+, Microsoft Certified Professional) are a plus.

BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact your local police department. Any scam job listings should be reported to whatever website it was posted in.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, or any other characteristic protected by law.

Accommodation Statement

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.