Manager of Quality Management Systems

Job Overview:

The Manager of Quality Management Systems ensures compliance with CGMPs and internal policies, procedures, and specifications. This position is responsible for performing the following functions: Quality Management Systems (Change Controls, Complaints, CAPAs, Investigations, OOS/OOTs, EQMS, Document Control) and is responsible for ensuring these systems operate in compliance with global CGMPs, applicable company SOP's, state, federal and local laws, as applicable.

Responsibilities:

• To drive the site's quality culture, policies, and procedures. Continuously evaluate, and where needed, contribute to the continuous improvements of the Quality Management Systems.
• To lead or contribute to the preparation, review, and approval of QA-related documentation in accordance with approved SOPs or applicable standards.
• To drive the timely closure of general organizational tasks including oversight and escalation of open tasks and timelines, tracking of tasks, and reporting of quality metrics (e.g., Investigations, CAPAs, Complaints, Change Controls, Effectiveness Checks, Trends, etc.).
• To drive change to ensure that the site's quality standards, practices, procedures, and documentation are in accordance with regulatory, pharmacopoeia, industry standards / best practices and adopted as deemed appropriate to company requirements.
• To support regulatory and customer inspections to maintain a state of inspection readiness.
• To lead, monitor, manage and drive continuous improvement of site Quality Assurance KPl's.
• To review and approve quality system documents (such as investigations, complaints and change controls) to ensure that they comply with relevant SOPs, are GMP compliant and meet regulatory requirements.
• To help remedy compliance issues appropriately when identified.
• To lead or participate in meetings to direct others, or to report on, contribute to and/or resolve quality related matters.
• To represent QA and provide QA related expertise in various internal/external meetings.
• To monitor training completion and ensure both personal and departmental training status remains current.
• Lead team members and activities in respective areas as required.
• Interface with internal and external customers in a customer-centric manner.
• Perform other duties as assigned.

Qualifications:

• Bachelor’s degree, or equivalent combination of education, training and professional experience that provides the individual with the required knowledge, skills, and abilities.
• Preferred: Master’s degree or higher, in Life Sciences, Pharmacy, Engineering, Industrial Management, Business Administration or Operations.
• Minimum of 5 years’ relevant work experience in Quality Assurance or in combination with relevant education/experience in GMP related industries.
• Minimum of 2 years of leadership experience, leading/creating high performing teams.
• Experience in successfully managing complex technical issues using structured analysis and methodology and articulating clear and concise direction to other operations staff.
• Strong experience with project and people management.
• Able to administer personnel performance evaluations.
• Demonstrate the ability to write and understand technical information and produce detailed reports and metrics.
• Demonstrates great leadership skills that includes the ability to establish and maintain good working relationships with other departments, including vendors/clients, colleagues, and subordinates.
• Demonstrates the appropriate technical knowledge necessary to make sound decisions on development issues with minimal supervision.
• Demonstrate the ability to analyze data and information and assess and resolve complex problems/issues as required.
• Must be able to comprehend and follow all applicable SOPs.
• Demonstrate knowledge and experience with electronic Quality Management Systems (preferred: MasterControl and/or TrackWise Digital).
• Demonstrate the ability to effectively train others on concepts, programs, and procedures.
• Demonstrate solid understanding of the current federal, local, and international regulations regarding the production, testing, and release of drug substances and products.
• Fundamental understanding of CGMPs, industry, and regulatory standards and applicable guidelines.
• Demonstrate familiarity with Microsoft Office programs like Word, Excel, PowerPoint, Project, Teams, Outlook, etc.
• Demonstrate the ability to maintain an appropriate level of integrity and professionalism.
• Demonstrate the ability to communicate effectively with management, staff, regulators, and client representatives in written and verbal formats.
• Demonstrate the ability to complete tasks accurately and according to established and shifting timelines.
• Demonstrate the ability to make quality scheduling, resource allocation, and priorities decisions.
• Energetic, execution-focused, self-motivated, and organized individual who is accustomed to working in a deadline-focused, high-pressure entrepreneurial environment.
• Creative and open-minded individual who fosters an environment in which sharing of ideas is encouraged.
• Demonstrate the ability to work closely with a diverse customer and employee base (internally and externally).
• Demonstrate the ability to work well in a cross-functional team environment.
• Must communicate fluently in English and have legible handwriting.

Physical Demands:

• Ability to travel between and within facilities to visit staff, operations, and projects, as needed.
• Ability to sit, stand, climb stairs, and climb ladders to mezzanines (when necessary).
• Ability to lift up to 40 pounds on occasion.
• Ability to use PPE (safety shoes, goggles, respirators, gloves, etc. when necessary).

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, or any other characteristic protected by law.

BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (www.ic3.gov), the Federal Trade Commission identity theft hotline (www.identitytheft.gov) and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.

The pay range for this role is $81,400 - $146,500. Job-related, non-discriminatory factors used to determine the actual offered rate include qualifications and experience, geographic location, education, external market data, and consideration of internal equity.

As part of the total rewards package, Jabil offers benefits to enhance your health, wealth, and resilient self. These include medical, dental, and vision insurance plans; paid time off; paid parental leave; company-paid holidays subject to change yearly; 401(k) retirement plan; and employee stock purchase plan.

Accommodation Statement

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.