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Site Reliability Engineer - Observability Platform

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ID de Requisición
J2451071
Ubicación
Lexington, Kentucky, United States of America
Categoría
Tecnologías de la Información
Publicado
05/27/2026
Tipo
Tiempo Completo

En Jabil (NYSE: JBL), nos enorgullece ser un socio de confianza para las principales marcas del mundo, ofreciendo soluciones integrales de ingeniería, cadena de suministro y manufactura. Con 60 años de experiencia en diversos sectores y una amplia red de más de 100 centros en todo el mundo, Jabil combina su alcance global con su experiencia local para ofrecer soluciones escalables y personalizadas. Nuestro compromiso va más allá del éxito empresarial, ya que nos esforzamos por crear procesos sostenibles que minimicen el impacto medioambiental y fomenten comunidades dinámicas y diversas en todo el mundo.

Site Reliability Engineer (SRE)

Based onsite in Lexington, KY

The Site Reliability Engineer (SRE) supports the development and operation of the organization's Application Performance Monitoring (APM) and Observability Platform. This role focuses on expanding the Grafana Tempo distributed tracing system into a comprehensive platform that delivers visibility into application performance, service dependencies, and overall system reliability.

This position operates within the Cloud and Platform Engineering team and partners closely with application engineers to improve instrumentation, monitoring, and reliability practices across services.

Key Responsibilities

Observability Platform Development

  • Support the deployment, configuration, and scaling of Grafana Tempo for distributed tracing
  • Integrate application services with OpenTelemetry instrumentation
  • Build and maintain Grafana dashboards and visualizations to surface performance insights
  • Assist in the design and evolution of the APM and observability platform architecture

Reliability & Performance Monitoring

  • Develop dashboards and telemetry pipelines to monitor service health and performance
  • Analyze distributed traces to identify latency bottlenecks and reliability risks
  • Support the definition and monitoring of Service Level Indicators (SLIs) and Service Level Objectives (SLOs)
  • Contribute to operational reviews and continuous reliability improvement initiatives

Platform Engineering

  • Support infrastructure deployment and automation for observability and monitoring systems
  • Operate observability components in Kubernetes-based environments
  • Manage telemetry pipelines for metrics, traces, and logs

Collaboration

  • Partner with application teams to instrument services using distributed tracing
  • Support incident investigations through telemetry analysis
  • Document monitoring strategies, dashboards, and observability architecture
  • Contribute to shared reliability practices across engineering teams

Requirements

  • Bachelor’s degree in Computer Science, Engineering, or a related field required
  • 3 years of experience with a Master's degree or 5 years of experience with a Bachelor's degree in:
    • Backend software development
    • Application performance monitoring (APM)
    • Site reliability engineering or production systems support
  • Proficiency working in Linux environments and using command-line tools
  • Programming or scripting experience (e.g., Go, Python, Bash)
  • Foundational understanding of networking and distributed systems

Preferred Qualifications

  • Experience with Kubernetes and containerized environments
  • Familiarity with observability tools such as Grafana, Prometheus, or similar platforms
  • Exposure to OpenTelemetry or distributed tracing systems
  • Experience with cloud platforms (AWS, Azure, or Google Cloud)

Benefits Package with Jabil

Along with growth, stability, and the opportunity to be challenged, Jabil offers a competitive benefits package that includes:

  • Competitive Base Salary
  • Annual Bonus
  • Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options
  • 401K Match
  • Employee Stock Purchase Plan
  • Paid Time Off
  • Tuition Reimbursement
  • Life, AD&D, and Disability Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Pet Insurance
  • Adoption Assistance
  • Annual Merit Increases
  • Community Volunteer Opportunities

BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (www.ic3.gov), the Federal Trade Commission identity theft hotline (www.identitytheft.gov) and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, or any other characteristic protected by law.

Accommodation Statement

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

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