Job Summary

The Quality Supervisor at Jabil Inc. is responsible for overseeing and ensuring the consistent application of quality control processes and standards within manufacturing operations. This role focuses on maintaining high product quality, driving continuous improvement initiatives, and leading a team of quality technicians.

Job Responsibilities

• Supervise, train, and mentor a team of quality inspectors and technicians, ensuring adherence to quality procedures and safety protocols.

• Implement and maintain Jabil's Quality Management System (QMS) in accordance with internal standards, customer requirements, and relevant industry regulations (e.g., ISO, AS9100, IATF 16949 as applicable).

• Monitor and analyze key quality metrics, identifying trends, root causes of defects, and areas for process improvement.

• Lead problem-solving activities using methodologies such as 8D, 5 Whys, and Fishbone diagrams to address non-conformances and implement corrective and preventive actions (CAPA).

• Conduct internal audits and support external audits to ensure compliance with quality standards and drive closure of audit findings.

• Collaborate cross-functionally with production, engineering, supply chain, and customer service teams to resolve quality issues and enhance product reliability.

• Manage the disposition of non-conforming materials and products, ensuring proper documentation and segregation.

• Develop and revise quality documentation, including work instructions, control plans, and inspection procedures.

• Participate in new product introduction (NPI) activities, including design reviews, process validation, and first article inspection (FAI).

• Drive a culture of quality awareness and continuous improvement throughout the manufacturing facility.

Job Qualifications

• Bachelor's degree in Engineering (e.g., Industrial, Mechanical, Electrical), Quality Management, or a related technical field.

• Minimum of 3-5 years of experience in a quality assurance or quality control role within a manufacturing environment, preferably in electronics manufacturing services (EMS), medical devices, automotive, or aerospace.

• Proven experience in a supervisory or team lead capacity, demonstrating strong leadership and team development skills.

• In-depth knowledge of Quality Management Systems (QMS) such as ISO 9001, AS9100, IATF 16949, or ISO 13485.

• Proficiency in quality tools and methodologies, including SPC, MSA, FMEA, 8D, Lean, and Six Sigma principles. Green Belt or Black Belt certification is a plus.

• Strong analytical and problem-solving skills with the ability to interpret complex data and drive effective solutions.

• Excellent communication (written and verbal) and interpersonal skills, with the ability to effectively interact with all levels of the organization and external stakeholders.

• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and experience with quality management software (e.g., ERP systems, QMS software).

• Ability to work in a fast-paced manufacturing environment and adapt to changing priorities.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, or any other characteristic protected by law.

BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (www.ic3.gov), the Federal Trade Commission identity theft hotline (www.identitytheft.gov) and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.

Accommodation Statement

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.