JOB SUMMARY

Conduct business process analyses, needs assessments, and preliminary cost/benefit analyses in an effort to align information technology solutions with business initiatives.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Conduct inquiries pertaining to the development of new information systems to meet current and projected business needs.
• Write functional specifications of user needs for application development, enhancements, and testing.
• Analyze user requirements, procedures, and problems to improve existing systems.
• Prepare functional, systems and program specifications.
• Prepare project plans and implementation schedules.
• Confer with organizational units involved to determine requirements.
• Maintain and develop documentation for responsible area.
• Maintain a thorough knowledge and in-depth field experience regarding emerging or job technologies required to fulfill the job, this could include formal or self paced professional development
• Prepare project plans and schedules.
• Maintain positive relations with all employees encouraging them to suggest ways of improving IT systems.
• Ensure 100% adherence to all IT and department policy, processes and procedures.
• Identify creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value added processes, or complete re-engineering of processes and systems).
• Drive continuous improvement through trend reporting analysis and metrics management.
• Offer new ideas and suggestions for improvement. Identify and implement new practices and processes that are “best in field”.
• Demonstrate a commitment to customer service; anticipate, meet and exceed expectations by solving problems quickly and effectively; making customer issues a priority.

JOB QUALIFICATIONS

• Strong communication and customer service skills
• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e-mail skills required.

EDUCATION & EXPERIENCE REQUIREMENTS

• Bachelor's Degree required. 
• Degree in Computer Science or Management Information Systems preferred.

• Minimum 0 to 2 years work experience in a related position.

• Or an equivalent combination of education, training or experience.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, or any other characteristic protected by law.

BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (www.ic3.gov), the Federal Trade Commission identity theft hotline (www.identitytheft.gov) and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.

Accommodation Statement

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.