How will you make an impact?

The Logistics Coordinator is responsible for supporting logistics operations through process development, system support, carrier coordination, and continuous improvement initiatives. This role serves as a key resource for logistics systems, import/export activities, freight management, and transportation processes to ensure efficient material flow and on-time delivery in support of manufacturing operations.

What will you do?

Logistics Operations & Carrier Management

• Coordinate inbound and outbound shipments to support production and customer requirements.

• Maintain regular communication with domestic and international carriers, freight providers, and customs brokers to ensure service expectations are met.

• Support import and export activities, including carrier coordination and issue resolution.

• Assist customs brokers with shipment clearance issues and related documentation requirements.

• Review commercial invoices to ensure accuracy and compliance.

• Approve inbound and outbound freight invoices and perform monthly freight cost allocations.

• Provide support for delayed or at-risk shipments and drive timely resolution of transportation issues.

• Evaluate and approve transportation service levels based on business requirements and lead times.

Systems & Process Support

• Serve as the functional expert for logistics-related systems and tools.

• Support end users with routine and advanced system-related questions and troubleshooting.

• Coordinate training for new hires, system enhancements, and process updates.

• Track and communicate system upgrades, enhancements, and functionality changes.

• Evaluate current processes and systems to identify improvement opportunities.

• Support the rollout, testing, validation, and implementation of new tools and system enhancements.

• Develop and maintain process documentation, policies, and work instructions.

Continuous Improvement

• Identify opportunities to improve logistics processes, systems, and operational efficiency.

• Gather and document business requirements for system enhancements.

• Provide functional specifications and support implementation efforts.

• Monitor logistics processes to ensure alignment with business objectives and operational needs.

How will you get here?

Education:

• Bachelor's degree in Supply Chain Management, Logistics, Business Administration, Operations Management, or a related field is required.

Experience:

• 3+ years of experience in logistics, transportation, supply chain, or a related operational environment.

• Experience coordinating inbound and outbound freight movements.

• Experience working with domestic and international import/export carriers.

• Experience supporting customs clearance activities and transportation providers.

• Experience with logistics systems, freight management, or transportation management tools preferred.

Knowledge, Skills, Abilities:

• Knowledge of logistics operations, transportation processes, and supply chain principles.

• Understanding of import/export regulations, shipping documentation, and customs processes.

• Strong analytical, problem-solving, and organizational skills.

• Ability to troubleshoot logistics and transportation issues in a fast-paced environment.

• Strong communication skills with the ability to effectively work with carriers, customs brokers, suppliers, and internal stakeholders.

• Proficiency in Microsoft Office applications and business systems.

• Ability to manage multiple priorities while meeting deadlines.

Preferred Qualifications:

• Experience supporting manufacturing or high-volume production environments.

• Knowledge of ERP systems such as SAP.

• Professional certifications in logistics, transportation, or supply chain management.

• Experience with freight auditing, carrier management, and transportation cost analysis.