Soft Skills:

• Excellent verbal and written communication skills.
• Logical, analytical, and mathematical aptitude.
• Ability to follow instructions and handle standardized situations.
• Good organizational and time-management skills.
• Ability to present information clearly and respond to questions from various stakeholders.
• Capable of defining problems, collecting data, and drawing valid conclusions.

Technical Skills:

• Proficiency in Microsoft operating systems.
• Strong working knowledge of Microsoft SQL Server.
• Understanding of object-oriented concepts and software design methodologies.
• Experience with database objects: tables, views, keys, indexes, stored procedures.
• Advanced PC skills including expertise in enterprise software packages like MS Office, Power BI, Power App etc
• Installing, configuring, and customizing software applications, including setting up user accounts and permissions.
• Responding to user requests, diagnosing, and resolving issues, and providing technical support to users.

Technical Support & Troubleshooting:

• Provide first-line technical support for hardware, software, and networking issues across the organization.
• Troubleshoot and resolve Windows and MacBook issues via email, phone, or in person.
• Resolve LAN, WAN, VPN, and Wi-Fi connectivity issues effectively.
• Coordinate with third-party vendors for escalated hardware/software issues and support.

IT Asset Management & Procurement

• Install, configure, and maintain laptops, desktops, printers, mobile devices, and network devices (e.g., WiFi Access Points).
• Manage the asset inventory register and rental assets.
• Assist in the procurement of IT equipment and peripherals through the internal approval process.
• Verify vendor invoices and submit them to the accounts team for processing.

Employee Onboarding & Offboarding

• Support onboarding and offboarding activities by provisioning/de-provisioning hardware and access (e.g., system login credentials, email accounts).
• Dispatch and handover required IT assets to new joiners.

Other Administrative Responsibilities

• Maintain courier/transfer records and support related documentation.

Coordinate maintenance activities for office printers with vendors.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, or any other characteristic protected by law.

BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact your local police department. Any scam job listings should be reported to whatever website it was posted in.

Accommodation Statement

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.