About Jabil & this site

At Jabil, we make the world’s best brands better by designing, manufacturing, and delivering end-to-end solutions on a scale. Our Florence, KY site supports high-growthAI and cloud‑infrastructure customers—spanning server and rack integration, and data‑center liquid‑cooling technologies—where quality, speed, and traceability are essential.

Role summary

We are seeking an experienced Quality Engineer IV to serve as the senior quality leader supporting advanced manufacturing of liquid‑cooled servers and Racks. This role ensures that all products, processes, and systems meet customer, regulatory, and internal quality standards throughout the full product lifecycle—from New Product Introduction (NPI) through volume production and sustaining.

You will lead problem-solving activities, establish robust quality controls, drive continuous improvement, and partner with external and internal cross‑functional teams (Process Engineering, Test Engineering, Manufacturing) to ensure high levels of quality, safety, and performance for liquid‑cooled assemblies and full rack systems. This role requires strong analytical capability, hands‑on engagement on the production floor, and expertise in quality tools, validation, and risk mitigation.

A senior Individual contributor role driving quality strategy and systemic improvements across NPI through sustaining, delivering measurable gains in yield, compliance, and overall product quality.

What you’ll do

• Customer Requirements Review: Review of Customer requirements at the initial phases and ensure we comply with all the requirements that include but may not be limited to, BOM review, Specifications (Cosmetic, Technical Etc.) and Incoming Quality Criteria(s).

• QMS leadership: Maintain and improve ISO 9001:2015 processes, work instructions, and records for the cloud product line; Support internal audits and readiness for external/customer audits.

• NPI → Ramp: Identify CTQs, Create Control Plans, PFMEA; execute MSA/GR&R; verify process capability (Cp/Cpk); FAI for newly built products and launch readiness. Support lessons learned documentation and reviews for Current and future product launches

• Liquid Cooling: Define and enforce incoming quality criteria for liquid‑cooling assemblies, including pressure‑test and leak‑test acceptance limits to ensure system integrity and compliance with industry standards and customer quality specifications.

• Develop and maintain leak‑prevention quality protocols, including pressure‑testing at incoming and leak test procedures, and sensor‑based leak monitoring.

• Validate coolant fill, purge, and filtration processes to ensure cooling‑loop cleanliness, stability, and long‑term reliability.

• Audit and verify cooling and fluid‑handling processes to ensure they meet quality, efficiency, safety, and sustainability targets while preventing contamination and reducing variation.

• Lead Critical‑to‑Quality (CTQ) analysis and collaborate on PFMEA and control plan activities for all liquid‑cooling and fluid‑handling stages to proactively identify failure modes and implement robust quality controls.

• Oversee the quality lifecycle of process and test equipment, including qualification, commissioning, calibration, performance verification, issue of troubleshooting, and upgrade validation.

• In-line quality & yield: Establish SPC on critical processes; track FPY, DPPM, escapes; deploy mistake-proofing (poka-yoke); drive structured containment when signals drift.

• Supplier quality: Support the Incoming Inspection Criteria, definition based on Jabil and Customer requirements from NPI standpoint. Support Supplier Quality with CTQ identification, material storage process & supplier qualifications as needed.

• Customer: Lead 8D/A3 investigations on returns/complaints from NPI standpoint; implement CAPA and close the loop with clear, data-driven communication to customer quality teams.  In Parallel, identify gaps and drive actions for closure while working with cross functional teams and customer as needed.

• Digital quality: Automate data flow from MES/ERP/; build live dashboards/alerts; use control-chart behavior to recommend corrective actions.

• Docs & training: Publish procedures and one-point lessons; train operators/techs on critical to quality features, audit discipline, and error-proofing. Understand and Translate Customer and regulatory requirements into Internal Work Instructions, Visual Aids and other applicable documents.

• Partner with EHS and Quality Systems to establish and enforce SOPs covering leak‑mitigation practices, coolant handling, chemical safety, waste management, and environmental compliance.

• Cross Function Leadership: Partner with cross functional teams (Safety, Test, Industrial and Process Engineering, Maintenance) to identify quality risks, implement data driven improvements, and drive higher performance across the full Liquid cooling system value stream.

JOB QUALIFICATIONS

Basic qualifications

• Bachelor’s in mechanical, Industrial, Manufacturing, Electrical Engineering.

• 8  years in Quality or Manufacturing Engineering for cloud/data-center hardware or complex electromechanical builds.

• Or Equivalent Combination of Education and Experience

• Hands-on with ISO 9001:2015, internal auditing, PFMEA, Control Plans, PPAP/FAI, MSA, SPC, and 8D/A3 problem solving.

• Data skills: Excel/Sheets power-user plus basics in a BI tool (Power BI/Tableau/Looker).

• Proven experience in a manufacturing setting working with liquid-cooled technology, ideally involving computer/server hardware or data center cooling systems.

• Ability to influence cross-functional teams and stakeholders using data-driven insights to drive process changes and improvements.

• Proven ability to excel in a highly constrained, fast-paced production environment while managing multiple priorities and meeting deadlines.

• Hands-on mindset and teamwork orientation, with a willingness to be on the factory floor engaging directly with equipment and processes.

Preferred qualifications

• ASQ CQE or Six Sigma Green Belt.

• Experience with server/rack integration

• Supplier development experience (APQP/PPAP) and customer-facing quality

• Systems: MES, PLCM, ERP (SAP).

• Knowledge of liquid‑cooling component quality standards including cold plates, manifolds, pumps, fittings, and coolant purity.

• Knowledge of industry‑standard leak testing practices (pressure test, leak detection, tracer gas methods) and the ability to design quality controls that prevent leaks, detect early failures, and ensure system integrity throughout production.

How we’ll measure success

• FPY/yield ↑ and DPPM ↓ quarter-over-quarter.

• Zero major audit findings.

• CTQs Green at launch.

• Verified CAPA effectiveness; recurrence rate ↓.

• COPQ (scrap/rework/returns) trending ↓ with quantified savings.

• CCAR closure lead time ↓.

Work model & travel

• On-site at CVG integration and test lines, supplier and customer visits up to ~15–20% as needed.

• Expect frequent collaboration with Manufacturing/Process, Test, SQE, NPI/PM, Industrial Engineering, and Customer Quality.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, or any other characteristic protected by law.

BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (www.ic3.gov), the Federal Trade Commission identity theft hotline (www.identitytheft.gov) and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.

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