Position Overview

The Sales Operations Manager is responsible for the development, improvement, execution, tracking, and adoption of business processes, data, training, and measurements. This role works closely with the Sales team and other enablement departments, serving as a trusted source of information and insight to support decision-making and drive the business forward within a continuous improvement environment.

Area(s) of Responsibility

• Ensure effective development, implementation, and execution of sales training, processes, and policies.

• Manage team with a focus on operational efficiency and team development with a focus on continuous process improvement and data analysis.

• Provide objective insight into sales productivity, and recommend strategic improvement for leadership.

• Maintain customer surveys, documents and contracts; and manage cross-functional communication to ensure adherence.

Essential Functions

• Administer Sales governance mechanisms including maintenance of policies and procedures.

• Partner with Business Intelligence to provide actionable insights into business activities.

• Drive periodic Sales target setting process and enable account review preparation and delivery.

• Support transaction lifecycle including demand, sourcing, backlog and inventory management, through delivery; drive excess transactions including broker flips.

• Manage administration of sales related documents including customer contracts, surveys, etc.

• Implement and govern processes and tools that will maintain integrity and accuracy of data.

• Support Sales Department with hiring, onboarding, training, evaluation, etc.

• Identify and lead projects and initiatives in support of attaining business objectives.

• Other duties as assigned.

Qualifications:

• Bachelor's degree + 5 years in Sales Operations and Product/Project Management, or equivalent.

• Working knowledge of electronic component distribution industry.

• Proficient with Microsoft tools including Excel, Word, Teams, Outlook, and PowerPoint.

• Experience with complex ERP systems.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, or any other characteristic protected by law.

BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (www.ic3.gov), the Federal Trade Commission identity theft hotline (www.identitytheft.gov) and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.

Accommodation Statement

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.